Water Department
The Danville Water Department is dedicated to delivering safe, reliable drinking water to homes and businesses while maintaining a robust system to support emergency needs. Our team operates, maintains, and enhances an extensive network of pipes, hydrants, and treatment processes to ensure high-quality water service for our community.
For after-hour emergencies such as water leaks, pipe breaks, or sewer backups, please call 317-839-8700 for immediate assistance.
Water & Utility Billing
The Utility Office, located within the Clerk-Treasurer’s Office, manages water and utility billing for the Town of Danville. Customers can contact this office for billing inquiries, payments, new utility services, and account services related to their water and utility usage. Clerk Treasurer's Office: 317-745-4180 ext. 7000
Where Does Danville’s Drinking Water Come From?
Water Source: Wells
Danville’s clean drinking water comes from underground wells, which act like giant straws pulling fresh water from beneath the surface. Powerful pumps transport this water to the Danville Water Treatment Plant for processing.
Water Treatment Process
- Aeration – Helps clean the water by removing gases and preparing it for filtration.
- Filtration – Water passes through layers of sand, gravel, and anthracite (a type of coal) to remove dirt and particles that can make it cloudy or affect taste.
- Adding Helpful Chemicals – Chlorine and other approved chemicals are added to eliminate bacteria, ensuring the water is safe to drink.
- Testing and Checking – Our experts continuously test the water for germs, chemicals, and other contaminants to maintain the highest safety standards.
Storage & Distribution
Once treated, the clean water is stored in Danville’s water tower and large tanks. This storage system keeps the water safe and allows it to be efficiently distributed to homes, schools, and businesses.
Enjoying Safe Water
Every time you turn on the tap in Danville, you receive fresh, clean water that has undergone a thorough purification process. From the water tower, it travels through pipes to ensure it’s ready for you to drink, cook, and wash with confidence.
